Custom knowledge bases on any device

Nokē, an access control company and smart lock manufacturer uses Zippa to redo a mobile knowledge base solution. Our interviews 8 of Nokē’s teams and streamlines a knowledge base solution for 6 mobile apps, 2 web apps, and their website. We identify and solve an additonal need from their sales and mechanical engineering departments as well as implement a server API to automate redundant tasks.

Higher customer satisfaction and reduced overhead

Analog Motion, an electric bike manufacturer based in London, uses Zippa to replace paper assembly instructions. They rely on the Zippa editor to handle custom instruction formatting that could render their company liable for injuries if not done correctly. They save weeks of fulfillment time and cut down on shipping costs. Their customers love the digital instrucutions and they discontinue using paper instructions.

Training teams faster with Zippa

Fishbowl, an inventory software company, rolls out massive software updates to their internal systems. The internal engineering team struggles to keep the company on the same page as the system is updated. They train teams over and over again but the impromptu questions never stop. They use Zippa and increase their training efficiency by over 200%.